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242 Wythe Ave #4, Brooklyn, NY 11249
1-090-1197-9528
office@ourbusiness.com

GENERAL INFO

What makes Plant Aid products different from other products?

The key ingredient in Plant Aid products is hypochlorous acid (HOCL), a non-toxic cleansing chemical that is pH balanced and found in the human body.

What plant types can Plant Aid’s Plant Cleanser be used on?

Plant Aid’s Plant Cleanser can be used on all types of plants, and can be applied via a foliar spray or directly into hydroponic systems.

Can Plant Aid’s Plant Cleanser be used with other products?

Yes. In fact, we encourage our customers to use our solution with other products. For example, we have found an pest management to be a great compliment to our solution.

Can Plant Aid’s Plant Cleanser be sprayed inside on indoor plants?

Yes. Plant Aid’s Plant Cleanser is just as effective on indoor plants as it is on outdoor plants. Additionally, the solution is non-toxic, and thus, isn’t harmful if inhaled or contacts the skin.

Can Plant Aid’s All-Purpose Horticleaner be use on fruits and veggies post harvest?

Yes. Our All-Purpose Horticleaner is FDA approved and can be used to wash your produce.

What is the shelf life of your products?

We do not provide a warranty for your product for any period of time, but we do suggest using your product within 12 months of purchase for best results.

SHIPPING INFO

Where does Plant Aid ship to?

Plant Aid ships to all 50 US states, Puerto Rico and Canada.

How long does usual shipping typically take?

Domestic shipping will take anywhere between 2-10 days and international shipping will take 5-14 days.

When will my order ship?

Depending on the size of the order, your order will ship between 1-5 days. As soon as we print a shipping label, you will receive an email with your tracking number.

What do I do if my tracking number isn’t working?

We know it can be frustrating when you are so excited to receive your product. It can sometimes take 1-2 days for your tracking # to register, if it still isn’t working contact us info@plantaid.com.

What do I do if I need to change my shipping address?

If your order is shipping to an incorrect address, please email us right away at info@plantaid.com.

What do I do if my product is damaged during shipping?

Please see our shipping and returns page for more information.